Welcome to the Official Website of Genelle Improvement District

Our Mission

At Genelle Improvement District, we are committed to providing dependable, safe, clean water to our community, as well as timely and courteous customer service.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with YOU. When you save water, you save money on our community's water distribution costs (and your annual water charges). Here are just a few ways...Learn more...

Recent News View All »

Taxes & Tolls due March 31

March 22, 2023

Please note that Genelle Improvement District's taxes & tolls for 2023 are DUE FRIDAY MARCH 31st, 2023.  Thank you to the many ratepayers that have already paid; we appreciate you sending payment in a timely manner! 

Please do not hesitate to reach out to our Administrator for any payment questions. Our office is open Mondays & Wednesdays from 9am-3pm. 

Phone # 250-693-2362

Email: genelle@shawbiz.ca

Payment can be made by: Cheque, E-transfer, Kootenay Savings & Bank of Montreal bill payments online

Please quote your folio number during payment

*no cash accepted*

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Spring is Arriving - Time to Check for Leaks Where You Live!

Spring is Arriving - Time to Check for Leaks Where You Live!

March 01, 2023

Welcome to FIX A LEAK WEEK 2023

What should every homeowner know? We think EVERY homeowner should know how to identify and fix water leaks around their homes!

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